Definition of terms used in the privacy policy:

"Personal data": any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person", in accordance with the French Data Protection Act of January 6, 1978.

"Service": the Service and all of its content. "Publisher" or "We": BioDraine, a legal or natural person responsible for the editing and content of the Service.

"User" or "You": the Internet user visiting and using the Service.

 

Article 1 - Introduction and role of the privacy protection policy

The purpose of this charter is to inform you of the Service's commitments regarding the respect of your privacy and the protection of your personal data, collected and processed during your use of the Service. It is important that you read this privacy policy to understand why and how we use your data. By registering for the service, you agree to provide us with truthful information about yourself. Providing false information is contrary to the general terms and conditions on the Service. Please note that this privacy policy may be modified or supplemented at any time, in particular to comply with any legislative, regulatory, jurisprudential or technological developments. The date of its update will be clearly mentioned, if applicable. These modifications are binding on you as soon as they are posted online, and we therefore invite you to regularly consult this privacy policy to be aware of any changes. You will also find a description of your privacy rights and how the law protects you. If you have any questions about this privacy policy or if you wish to exercise your rights as described in Article 10 of this privacy policy, please contact us by e-mail at: contact@biodraine.fr

 

Article 2 - Data collected on the Site

The data collected and subsequently processed by the Service are those that you voluntarily transmit to us by filling out the various forms on the Service. For certain content-related operations, you may be required to transmit data about yourself to third-party partners via their own services, particularly when making payments. We will not have access to this data, as its collection and processing are governed by the specific conditions of these third parties. We invite you to consult their conditions before transmitting your data in this context.

Your IP address (identification number assigned to your computer on the Internet) is automatically collected. You are informed that the Service may implement an automatic tracking process (Cookie), which you can prevent by changing the relevant settings in your Internet browser, as explained in the general terms and conditions of this Service.

In general, you can visit the Service https://biodraine.fr/ without providing any personal information about yourself. In all cases, you are not obliged to transmit this information. However, if you refuse, you may not be able to benefit from certain information or services.

We also collect, use, and share aggregated data, such as statistical or demographic data, regardless of their use. Aggregated data may be derived from your personal information, but it is not considered as such under the law, as it does not directly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific feature of the Service.

In order to provide better content and services, the Service https://biodraine.fr/ uses Google Analytics. Google Analytics does not track your browsing habits on third-party services.

The information about you that Google Analytics has access to does not contain any personal data about you. We do not collect so-called "sensitive" data.

The contact details of Users of the Service who have registered will be kept, in compliance with the provisions of the French Data Protection Act of January 6, 1978.

In accordance with the latter, they have a right to access, withdraw, modify or rectify the data they have provided. To do so, they simply need to send a request to the following email address: contact@biodraine.fr

The collection of Users' personal data by the Publisher does not require a declaration to the French personal data protection authority (the Commission Nationale de l'Informatique et des Libertés - CNIL).

Article 3 - Identity of the Data Controller
The Data Controller is the company BioDraine, whose registered office is located at:
60 Rue Francois 1er, 75008 Paris.

Article 4 - Purpose of collected Data

The Data identified as mandatory in the Service's forms are necessary to benefit from the corresponding functionalities of the Service, and more specifically from operations related to the content offered therein.

The Service may collect and process its Users' Data:

• In order to provide you with the information or services you have subscribed to, including: sending newsletters, retargeting on Facebook, Snapchat, Google, etc.
• In order to collect information allowing us to improve our Service, our products and our functionalities (including via the use of cookies).
• In order to contact you regarding: promotional offers, new products, contests, brand news, advice.

Article 5 - Recipients and use of collected Data

The data we collect is processed in the context of operations related to the content of the Service. You may receive electronic mail (emails) from our Service, particularly as part of newsletters to which you have subscribed. You can request to no longer receive these emails by contacting us at contact@biodraine.fr or via the link provided for this purpose in each email sent.

Only BioDraine is the recipient of your personal information. This information is never transmitted to third parties, except to subcontractors used by BioDraine. Neither BioDraine nor its subcontractors market the personal data of visitors and users of its Service. Your personal data may be shared with the parties mentioned below for the purposes defined in this privacy policy. We require all third parties to guarantee the security of your personal data and to process it in accordance with the law. We do not authorize our third-party service providers to use your data.

SMS marketing and notifications:
By entering your phone number at checkout and initiating a purchase, subscribing via our subscription form, or using a keyword, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) as well as SMS marketing offers. The number of SMS will be limited to three per month. You acknowledge that your consent is not a condition of purchase.

If you wish to unsubscribe and no longer receive SMS or notifications, reply STOP to any mobile message sent by us or use the unsubscribe link included in one of our messages. You understand and agree that other methods of opting out, such as using alternative words or requests, will not be considered valid means of unsubscribing. Message and data charges may apply.

For any questions, send HELP to the number from which you received the messages. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures outlined above.

Consent to automated SMS marketing:
I agree to receive recurring automated marketing communications by text message via an automatic telephone dialing system. Consent is not a condition of purchase. Reply STOP to cancel, HELP for help. Message and data rates may apply. See Privacy Policy and Terms and Conditions.

 

Article 6 - Legal basis governing data processing

In accordance with the General Data Protection Regulation (GDPR), BioDraine processes personal data only in the following situations:

• With your consent;
• Where there is a contractual obligation (a contract between BioDraine and you);
• To comply with a legal obligation (under EU or national law).

Article 7 - Data security

You are informed that your Data may be disclosed in accordance with a law, regulation, or decision of a competent regulatory or judicial authority, or if it is necessary for the Publisher to protect its rights and interests.

We have put in place appropriate security measures to prevent accidental loss, use, alteration, disclosure, or unauthorized access to your personal data. In addition, access to your personal data is subject to a defined and documented security procedure.

Article 8 - Data retention period

The Data is hosted by the Service's host, whose contact details are provided in the legal notice of the Service, and is kept for the period strictly necessary for the purposes mentioned above, not exceeding 24 months. Beyond this period, it will be kept for purely statistical purposes and will not be subject to any exploitation whatsoever.

Article 9 - Authorized service providers and transfer to a third country outside the European Union

BioDraine informs you that it uses authorized service providers to facilitate the collection and processing of the data you have provided to us. These service providers may be located outside the European Union and have access to the data collected via the various forms on the Service.

BioDraine has previously ensured that its service providers implement adequate guarantees and comply with strict conditions regarding confidentiality, use, and data protection. In particular, special attention has been paid to the existence of a legal basis for any data transfer to a third country. 

Article 10 - Data Protection Rights

In accordance with data protection legislation, you have the following rights that you can exercise, as indicated in Article 1 of this privacy policy, by sending an email to contact@biodraine.fr

• The right to information: we have an obligation to inform you of how we use your personal data (as described in this privacy policy).

• The right of access: this is your right to request access to your data in order to receive a copy of the personal data we hold. However, due to the security and confidentiality obligation in the processing of personal data incumbent on BioDraine, you are informed that your request will be processed subject to providing proof of your identity, including by sending a copy or scan of your valid identity card.

• The right to rectification: the right to ask us to rectify your personal data if it is incomplete or inaccurate. Under this right, the law allows you to request the rectification, updating, locking, or even deletion of your data that may be inaccurate, incorrect, incomplete, or outdated.

• The right to erasure, also called "the right to be forgotten": in certain cases, you can ask us to delete the personal data we hold about you (unless there is a compelling legal reason that obliges us to keep it).

• The right to restrict processing: you have the right, in certain cases, to ask us to suspend the processing of your personal data.

• The right to data portability: you have the right to ask us for a copy of your personal data in a commonly used format (e.g., a .csv file).

• The right to object: you have the right to object to the processing of your personal data (for example, by prohibiting us from processing your data for direct marketing purposes). However, the exercise of this right is only possible in one of the following two situations: when the exercise of this right is based on legitimate grounds or when the exercise of this right aims to prevent the collected data from being used for commercial prospecting purposes.

Contact us if you wish to exercise any of the rights described above by sending an email to contact@biodraine.fr You will not have to pay a fee to access your personal data (or to exercise any other right). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. In this case, we may also refuse to respond to your request.

BioDraine will have the right, if applicable, to object to requests that are manifestly abusive due to their systematic, repetitive, or numerous nature. We may ask you for specific information to confirm your identity and ensure your right to access your personal data (or to exercise any other right). This is a security measure to ensure that this personal data is not disclosed to an unauthorized person. We may also contact you to obtain more information about your request, in order to provide you with a faster response. We try to respond to all legitimate requests within one month. This one-month period may be exceeded if your request is particularly complex or if you have made several requests. In this case, we will inform you and keep you updated.

Article 11 - Complaint to the Data Protection Authority

If you believe that BioDraine is not fulfilling its obligations regarding your Personal Information, you can submit a complaint or request to the competent authority. In France, the competent authority is the CNIL, to which you can submit a request electronically at the following address: https://www.cnil.fr/en/complaints/internet.

Article 12 - Cookie Policy

When you first use the Service https://biodraine.fr/, you are informed by a banner that information relating to your browsing may be recorded in alphanumeric files called "cookies". Our cookie use policy allows you to better understand the provisions we implement regarding browsing on our Service. It informs you in particular of all the cookies present on our Service, their purpose, and gives you the procedure to follow to configure them.

a) General information on cookies present on the site
BioDraine, as editor of this Service, may place cookies on the hard drive of your terminal (computer, tablet, mobile, etc.) in order to guarantee you smooth and optimal navigation on our Service.

“Cookies” (or connection information) are small text files of limited size that allow us to recognize your computer, tablet or mobile phone in order to personalize the services we offer you. The information collected by cookies in no way allows us to identify you personally. They are used exclusively for our internal needs to improve the interactivity and performance of our Service and to send you content based on your interests.

None of this information is shared with third parties, unless BioDraine has obtained your prior consent or if the disclosure of this information is required by law, by court order, or by any competent administrative or judicial authority. For more information on the information identified by cookies, you will find a table listing the different types of cookies that may be used on the BioDraine Service, their name, their purpose and their storage duration at the following address: (contact@biodraine.fr).

Setting your cookie preferences
You can accept or reject the use of cookies at any time.

b) When you first use the BioDraine Service, a banner briefly appears at the bottom of your screen with information about the use of cookies and similar technologies. This banner informs you that by continuing to browse the BioDraine Service (by loading a new page or clicking on various elements of the Service, for example), you accept the use of cookies on your device. Depending on the type of cookie concerned, your consent may be required for cookies to be placed and read on your device.

c) Cookies exempt from consent
In accordance with the recommendations of the Commission Nationale de l'Informatique et des Libertés (CNIL), certain cookies are exempt from the requirement of prior consent insofar as they are strictly necessary for the operation of the Service or are solely intended to enable or facilitate electronic communication. These include session ID cookies, authentication cookies, session load management cookies, and interface personalization cookies. These cookies are fully subject to this policy insofar as they are issued and managed by BioDraine.

d) Cookies requiring prior consent
This requirement applies to cookies issued by third parties and classified as "persistent", insofar as they remain on your device until they are deleted or expire. As these cookies are issued by third parties, their use and placement are subject to their own privacy policies, links to which are provided below. This category of cookies includes audience measurement cookies, advertising cookies used by BioDraine, and social network sharing cookies (Facebook, YouTube, Twitter, LinkedIn, etc.). Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share part of the content published on the Service, notably via an application sharing button depending on the social network concerned. Audience measurement cookies establish statistics on the use and frequency of the various elements of the Service (such as the content/pages you have visited). This data contributes to improving the ergonomics of the Service.

On the Service https://biodraine.fr/, an audience measurement tool (Google Analytics) is used; its privacy policy is available in French at the following address: https://www.google.com/analytics/learn/privacy.html.

e) Cookie management tools
Most internet browsers are configured by default to allow cookies to be placed. Your browser offers you the possibility to modify these default settings so that all cookies are systematically rejected, or that only a part of the cookies is accepted or rejected depending on their issuer.

PLEASE NOTE: We draw your attention to the fact that refusing to place cookies on your device could nevertheless harm your user experience and your access to certain services or functionalities of this Service. In this case, BioDraine declines all responsibility for the consequences related to the deterioration of your browsing conditions resulting from your choice to refuse, delete or block cookies necessary for the operation of the Service. These consequences cannot constitute damage and you will not be entitled to compensation for this reason. Your browser also allows you to delete existing cookies on your device or to warn you when a new cookie is likely to be placed on your device. These settings do not affect your browsing, but you lose all the benefits provided by the cookie. You will find below the various tools available to you to set the cookies placed on your device.

f) Setting your Internet browser
Each Internet browser has its own settings for cookie management. For information on how to modify your cookie preferences, please consult the links below for the necessary help to access your browser's menu for this purpose.

• Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Opera: http://help.opera.com/Windows/10.20/en/cookies.html
• Safari: https://support.apple.com/kb/PH21411?viewlocale=en_US&locale=en_US

For more information on cookie management tools, you can consult the CNIL website: https://www.cnil.fr/en/cookies-tools-to-control-them.

For any questions or requests for additional information regarding this cookie policy, please contact us.

g) List of cookies
A detailed list of the cookies used on the Service is available at the following address: contact@biodraine.fr